Great designs start by asking the right question.
FEATURED
CASE STUDIES
Workshop Facilitation
My favorite part of my job is facilitating workshops (in-person and virtually) for UX practitioners all over the world. Nothing makes me happier than empowering others.
Interaction & Visual Design
When creating screenflows, wireframes, proofs of concept, and interactive prototypes, I take an evidence-based, user-centered approach, with user involvement every step of the way.
User Research
Research is not just a validation step. It is a fundamental part of the design process, and should be conducted from the beginning in order to ensure good design decisions.
Leadership & Management
My experience in both public and private sectors has proven a universal truth: great strategies don’t just “happen,” they are the result of an orchestrated and collaborative effort.
(And, just for fun: a service blueprint of a single jump at US Army Airborne School)
Testimonials
Therese is an amazing teacher who made me feel comfortable exploring an area of UX that I wasn’t confident with.
Lani Raukawa Field, Signify Ltd, Wellington, Aotearoa, New Zealand
Therese was everything you’d expect in an instructor – highly knowledgeable, engaging, genuine, and incredibly helpful in answering questions and facilitating group activities. […] I feel I have gained an invaluable “toolbox” of language, methodologies, and frameworks that not only better support design collaboration, but really “demystify” and define some of the thought processes that many good designers do intuitively
Amy Harvey, Self-employed IT Consultant, Blacksburg, Virginia
I have been doing design service blueprintings (or similar) for my previous & current companies. But, there’s always something that I couldn’t map out clearly. Therese answered & guided me on the blind spots that I have. This course is very good!
Joreen Tay, MasterCard, Singapore
I have been lucky enough to be in several of the courses led by Therese – she is an amazing guide… I can’t wait to apply my new learnings. Always upbeat and professional. Thank you.
Kristie Bedgood, Alchemy
For more testimonials, check my NN/g profile to read about the courses I teach
Therese Fessenden 